"As Congress debates tax reform, which may include provisions to hobble investment in wind and solar power generation, it is critical that when discussing renewable energy, American consumers are not forgotten. Specifically, bad actors in the rooftop solar industry must not be allowed to continue to abuse and mislead customers who are considering spending as much as $20,000 to install solar panels on their homes," writes CfA Executive Director Daniel Stevens in The Hill.
On December 7, 2017, Campaign for Accountability released a report highlighting the findings of its year-long investigation into the unscrupulous sales practices of the rooftop solar industry. CfA’s investigation found consumers filed more complaints against SolarCity and Vivint Solar than any other company.
"Complaints against rooftop solar companies have skyrocketed in recent years as more Americans have installed solar panels on their rooftops. The complaints, filed by angry customers, reveal how rooftop solar companies exploit consumers – especially low-income and elderly homeowners. Federal regulators have taken notice: The Securities and Exchange Commission is investigating whether rooftop solar companies are playing by the rules."
On July 19, 2017, Campaign for Accountability (CfA) asked the Bureau of Consumer Protection at the Federal Trade Commission (FTC) to open an investigation into companies that offer residential solar panels. A review of consumer complaints filed with FTC reveals many of these companies have engaged in false and misleading acts in the marketing and sale or lease of solar panels, in apparent violation of the Federal Trade Commission Act.
In dozens of complaints filed with the Oregon Attorney General’s Office, customers reported being mistreated by companies selling or leasing rooftop solar panels. If solar energy is going to expand responsibly, the industry’s transgressors need to be held accountable.
"Renewable energy companies seek to convey an image of not just cleaner energy, but also cleaner politics. EPI, however, embraces the same campaign-style tactics that green energy companies purport to oppose," writes our Executive Director Daniel Stevens in an op-ed to the Washington Examiner.
Campaign for Accountability's new report unmasks the Energy and Policy Institute (EPI) – an organization that describes itself as both a watchdog and a think tank – as the apparent project of a public relations firm.
Last November, Floridians voted down a controversial ballot measure that would have limited expansion of rooftop solar panels. While voters declared their support for green energy, the industry’s customers have been telling a different story.