Consumer Protection

Americans were duped by bad actors in rooftop solar industry

"As Congress debates tax reform, which may include provisions to hobble investment in wind and solar power generation, it is critical that when discussing renewable energy, American consumers are not forgotten. Specifically, bad actors in the rooftop solar industry must not be allowed to continue to abuse and mislead customers who are considering spending as much as $20,000 to install solar panels on their homes," writes CfA Executive Director Daniel Stevens in The Hill.

Go Green the Right Way

"Complaints against rooftop solar companies have skyrocketed in recent years as more Americans have installed solar panels on their rooftops. The complaints, filed by angry customers, reveal how rooftop solar companies exploit consumers – especially low-income and elderly homeowners. Federal regulators have taken notice: The Securities and Exchange Commission is investigating whether rooftop solar companies are playing by the rules."

Campaign for Accountability Seeks Answers from CFPB About Predatory Lending Practices of Berkshire Hathaway Subsidiary Clayton Homes

Campaign for Accountability filed a Freedom of Information Act Request with the Consumer Financial Protection Board (CFPB) to follow up on a Seattle Times/ Center for Public Integrity investigation into predatory lending practices of Clayton Homes, one of the nation’s largest mobile home sellers.

CfA Calls on FTC to Investigate Solar Industry

On July 19, 2017, Campaign for Accountability (CfA) asked the Bureau of Consumer Protection at the Federal Trade Commission (FTC) to open an investigation into companies that offer residential solar panels. A review of consumer complaints filed with FTC reveals many of these companies have engaged in false and misleading acts in the marketing and sale or lease of solar panels, in apparent violation of the Federal Trade Commission Act.

CfA Asks Oregon Attorney General to Investigate Solar Industry

On March 29, 2017, CfA asked Oregon Attorney General Ellen Rosenblum to open an investigation into companies that offer residential solar panels in Oregon.  A review of consumer complaints filed with the Oregon Attorney General’s Office reveals many of these companies have engaged in false and misleading acts in the marketing and sale or lease of solar panels, in apparent violation of Oregon law.

CfA Asks Florida Attorney General to Investigate Solar Industry

On January 18, 2017, CfA asked Florida Attorney General Pam Bondi to open an investigation into companies that offer residential solar panels in Florida.  A review of consumer complaints filed with the Florida Attorney General’s Office reveals many of these companies have engaged in false and misleading acts in the marketing and sale or lease of solar panels, in apparent violation of Florida law.

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